Barracuda archives any activity with Exchange Online, including internal emails. You cannot restore data from the Barracuda Archive but you can locate, send, forward and download messages.
When to use the Barracuda archiver to locate data:
- A user has deleted a message, or message chain that needs to be located. They will need to provide search criteria to assist. Make sure they have a legitimate reason for the request, reach out to Brian or Ryan if you are unsure.
- An executive or Manager makes a request about emails a user may have sent or received.
Access the archive by logging into Barracuda and selecting the Cloud Archiving Service:
Choose Search and then Advanced to begin your queries, basic searches can return very large result sets.
Based on information from the user, select search criteria:
In this example, I'm looking for messages that are from or to bmangan@davejonesllc.com, contain Project Sight in the subject or body and is dated on or after 11/8/2023:
You preview a message by selecting it from the list, from there you can download it to then forward to whoever needs it:
You can also choose Resent to Me or any of the options from the Tools menu for individual or selected messages: